Privacy Policy

Last Updated: January 31, 2026

1. Introduction

Welcome to CapitalZone. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services.

CapitalZone is operated by REGRAS FANTÁSTICAS, LDA (NIF: 508 684 161), located at Estrada de Alfragide, Lote 107, Edifício A2, 2610-008 Amadora, Portugal.

2. Information We Collect

We collect information that you provide directly to us, including:

Personal Information:

  • Full name
  • Email address
  • Phone number
  • Country of residence
  • Nationality

Communication Data:

  • Messages sent via our website chat
  • WhatsApp conversations
  • Telegram messages
  • Email correspondence

Service-Related Information:

  • Immigration status and visa requirements
  • Financial and accounting information (for accounting services)
  • Documents submitted for visa applications
  • Appointment and consultation records

Technical Data:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited on our website

3. How We Use Your Information

We use your personal data for the following purposes:

  • Service Delivery: To provide immigration consulting, visa application assistance, and accounting services
  • Communication: To respond to your inquiries via chat, WhatsApp, Telegram, or email
  • Appointment Scheduling: To book and manage consultations
  • Legal Compliance: To fulfill our legal obligations and maintain required records
  • Service Improvement: To enhance our services and user experience
  • Marketing: To send relevant updates about our services (only with your consent)

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your data based on:

  • Contract Performance: Processing necessary to provide our services to you
  • Legal Obligation: Processing required to comply with Portuguese and EU law
  • Legitimate Interest: Processing for our business operations and service improvement
  • Consent: Processing based on your explicit consent (e.g., marketing communications)

5. Data Sharing and Third Parties

We may share your information with:

Service Providers:

  • Meta (WhatsApp Business): For WhatsApp communication services
  • Telegram: For Telegram messaging services
  • Google: For calendar scheduling, email, and cloud storage
  • Vercel: For website hosting

Legal and Government Entities:

  • Portuguese immigration authorities (AIMA)
  • Tax authorities (when required for accounting services)
  • Legal representatives acting on your behalf

We do not sell your personal data to third parties.

6. Data Retention

We retain your personal data for a period of 3 years from the date of our last interaction or the completion of services, unless:

  • A longer retention period is required by law
  • You request earlier deletion of your data
  • The data is needed for ongoing legal proceedings

7. Your Rights (GDPR)

Under GDPR, you have the following rights:

  • Right of Access: Request a copy of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your data ("right to be forgotten")
  • Right to Restrict Processing: Request limitation of how we use your data
  • Right to Data Portability: Receive your data in a portable format
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us at info@capitalzone.pt.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • Encrypted communications (SSL/TLS)
  • Secure data storage with access controls
  • Regular security assessments
  • Staff training on data protection

9. Cookies

Our website uses cookies to improve your browsing experience. These include:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand how visitors use our site

You can manage cookie preferences through your browser settings.

10. International Data Transfers

Your data may be processed outside the European Economic Area (EEA) by our service providers. When this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website with an updated "Last Updated" date.

13. Data Protection Officer

Our Data Protection Officer is:

Nazir Madatali
Email: info@capitalzone.pt
Address: Estrada de Alfragide, Lote 107, Edifício A2, 2610-008 Amadora, Portugal

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

CapitalZone
REGRAS FANTÁSTICAS, LDA
Estrada de Alfragide, Lote 107, Edifício A2
2610-008 Amadora, Portugal

15. Supervisory Authority

You have the right to lodge a complaint with the Portuguese Data Protection Authority:

CNPD - Comissão Nacional de Proteção de Dados
Av. D. Carlos I, 134 - 1.º
1200-651 Lisboa, Portugal
Website: www.cnpd.pt

PRR - Plano de Recuperação e ResiliênciaIAPMEIAICEPRepública PortuguesaFunded by the European Union

Cofinanciado por: PRR – Plano de Recuperação e Resiliência, IAPMEI e AICEP, no âmbito do projeto Internacionalização via E-commerce

Co-financed by: PRR – Plano de Recuperação e Resiliência, IAPMEI and AICEP, under the Internationalization via E-commerce project

Projeto / Project No. 19615 · NIPC 508684161 · Beneficiário / Beneficiary: REGRAS FANTÁSTICAS LDA